Just
a reminder that the purpose of this discussion aims at stimulating
thought and self awareness as tools
to help those in recovery
from trauma learn how to make safer
choices. To make the discussion more jocular, we've defined
Cognitive Biases as “CranioRectal
Inversions” (CRI).
Perhaps
the most obvious types of biases that involve taking in information
in a biased way can be demonstrated by the old warning against
judging a book by its cover. Manipulators make good use of this, and
I wish that they were easy to spot as liars like the story of
Pinocchio and
the “tell”
of his growing nose. The best
con artists are the ones who fleece you, and if they move on, you
end up thanking them for all they've done for you and miss them when
they've departed. We misjudge them as trustworthy because we like
what we see on the surface. We can also limit our thinking and
expectations, too.
Saliency
and Stereotypes (CRI #6)
Saliency
Biases are actually a broad category of several types of biases by
which we human creatures tend to make quick judgements based on
something's most noticeable or most “salient” elements. These
things may actually be completely contrary to what is true and
important.
Emotions,
stereotypes, and prejudice have much to do with what we will even
allow ourselves to notice. We may subconsciously tune those factors
out, or if something challenging does pierce through into our minds,
we can just shift attention away from it by dismissing it. We may
also notice something that we find challenging, and to protect
ourselves from the stress, we can make derogatory, general
judgements. This reminds me of the famed picture of Sophia Loren
checking out Jayne Mansfield's often poorly covered decolletage. You
might think that Loren would have nothing to fear, but the spirit of
competition never seems to be lacking among women who compare
themselves with one another.
Needless
to say, I chose Dolly Parton to demonstrate the bias. In an old
interview, she once talked openly about how pretty she thought that
the town prostitutes were and wondered why this seemed so scandalous.
I don't know that you could find a sweeter, more down-to-earth
person who has earned success and respect in so many professions –
and I thought of her as an excellent example of misjudging a book by
its cover – or it's cleavage. I recall how readily people
discounted her when I was growing up in the 1970s by taking only that
aspect into account.
Saliency
can also affect outlook and other types of choices. At this time
last week, people in my area anticipated flooding, depending on which
direction a tropical depression decided to take. All of the local
news stations and my friends talked about flooding. If I had focused
on this and fell into a saliency bias because of how many news
reports I'd heard, I could have misjudged their significance by
altering my weekend plans. The storm ended up taking a different
direction, and had I taken specific action to ensure against an
impending flood (such as sandbagging my patio door), I would have
wasted my effort.
The
Bounded
Choice of the Status Quo (CRI #7)
The
Status Quo bias can also cause a response similar to that of salience
if we allow our imagination about outcomes to be limited – judging
the book by the only cover we've known in the past or expect. For
those who have had quite limited experience in life, it is very much
a “thinking outside the box” which is nearly impossible if your
world lacked examples that showed you vast possibilities. How can a
blind man conceive of color if they've never seen anything before?
If a
person had never seen a fully grown butterfly or a moth, had never
observed its life cycle, or had never been told of such a creature
that passes through such different stages of change, would they
identify a caterpillar as the very same insect as the butterfly? We
can limit people or systems and what we imagine about their outcomes
in much the same way. Certain options may occur because a person has
never seen a full spectrum of choices for themselves or others, or
their choices or their autonomy of choice may be punished when they
are young. (They many
not have learned to use choice with ease apart from the system
that did their choosing for them.)
Sometimes,
we limit our own options because we feel uncomfortable about what a
choice might bring. Risk brings about fear about outcomes. If
reading from a “life
script” of family dysfunction, feeling FOG
(Fear, Obligation, and Guilt) because of what others expect or
demand of you, the cost of becoming something that deviates from the
script may be too high or unrealistic. If rejection deprives you of
survival outside of the your family, growing beyond the Status Quo
Bias may keep you bound.
We can
also limit the expectations that we have for others because of our
own fears or intimidation. Consider again the picture of Jayne
Mansfield and the idea of putting her in a particular category or box
just to make yourself feel better, limiting the competition. What if
the “least likely to succeed” predictor from a high school
yearbook turns out to be abysmally inaccurate? What if a co-worker
has a very successful, very different facet of their lives outside of
the workplace that you know nothing about? Would you scoff or
ridicule them to hear about it, especially if you didn't think much
of their work? Would you scoff because you felt uncomfortable and
ashamed of your own lack of insight and disbelief?
Impact
of Misleading Book Covers
Both the
Saliency and Status Quo biases can dramatically affect our
interpretation of the data we select as well as the way we process
that information, especially if we feel intimidated or threatened by
the situation or consequences of the outcomes. You can learn to
reach beyond the mundane baseline that defines what you understand as
common behavior – for yourself and for others. You can learn to
aim higher for yourself and to reach higher, even though doing so
involves risk. You can practice at taking calculated
risks to gain more ease with them over time.
By developing your own sense of self and become more honest about those things which you control and those that you don't, your fears diminish. Becoming more aware of your own feelings, you can learn to tolerate discomfort so that you can brave your own fears. You can then look beneath the feeling to find the unrealistic and inaccurate rules about life which have shaped your expectations so that you can adjust them. As you learn to have healthier and more balanced perspectives that favor healthy optimism and beneficial risk, you find that you can extend hope and encouragement to others as well as yourself. You can give people trustworthy wings that will hold them up as they fly, and you can stop trimming theirs and your own.
By developing your own sense of self and become more honest about those things which you control and those that you don't, your fears diminish. Becoming more aware of your own feelings, you can learn to tolerate discomfort so that you can brave your own fears. You can then look beneath the feeling to find the unrealistic and inaccurate rules about life which have shaped your expectations so that you can adjust them. As you learn to have healthier and more balanced perspectives that favor healthy optimism and beneficial risk, you find that you can extend hope and encouragement to others as well as yourself. You can give people trustworthy wings that will hold them up as they fly, and you can stop trimming theirs and your own.
For
Further Reading until the next post:
- One of the $3 Kindle books about Cognitive Bias at Amazon.com
- Gilovich, Griffin & Kahneman's Heuristics and Biases
- Robert Cialdini's Influence: The Psychology of Persuasion
- Judith Herman's Trauma
and Recovery